Privacy Policy

Who We Are

SUPERIOR EPOXY SOLUTIONS LLC, operating as Our Website (“We” or “Us” or “Our”), is committed to ensuring Your privacy while providing unique services (“Services”). In this policy, we refer to You as “user,” “Customer,” “You,” or “Your.” To become a Customer of the Service, You need to register and open Your personal account through Our Website. At the time of registration, We ask You to provide Us with a certain amount of personal information. Submission of such personal information is voluntary, but without it, You may not be able to receive Our Services. By providing Your personal information, You consent to do so for the purpose of delivering the Service. Pursuant to applicable data protection laws:

  • If You live in a country that is a member of the European Economic Area, the way your data is processed and the current Privacy Policy shall be governed by the General Data Protection Regulation or Regulation [UE] 2016/679(“GDPR”).
  • If you live in a country outside the European Economic Area, collection of your personal data shall be governed according to the privacy laws of the State of California, USA.

Our Company Information:

Our Company is responsible for personal data: SUPERIOR EPOXY SOLUTIONS LLC, with registered offices at 75 Oak St, Lumberport, WV, US 26386. To contact the representative (Data Protection Officer), You may send an email to:

Age Restriction:

In order to register and navigate the Platform, you need to be older than 16. We may but are not obligated to use your personal information to verify your age and ensure the enforcement of this restriction.

Personal Information We Collect:

Personal Information Provided by You: We collect first name, username, email address, Country, City, Street Address, ZIP/Postal Code.

How We Use Your Personal Data:

We may use personal information data in-house in order to:

  • Provide and operate the Services;
  • Develop, customize, expand, and improve Our Services;
  • Provide You with customer assistance;
  • Contact You with general or personalized service-related notices and promotional messages/emails;
  • Enhance Our data security and fraud prevention capabilities;
  • Comply with any applicable laws and regulations.

Disclosure of Your Personal Data:

We use personal information collected via Our Services for various business purposes. We process Your personal information for these purposes in reliance on Our legitimate business interests, in order to enter into or perform a contract with You, with Your consent, and/or for compliance with Our legal obligations. We indicate the specific processing grounds We rely on next to each purpose listed below. We use the information We collect or receive:

  • To facilitate account creation and login process.
  • To send administrative information to You.
  • Fulfill and manage Your purchases.
  • To enforce Our terms, conditions, and policies for Business Purposes, Legal Reasons, and Contractual.
  • To manage User Account.
  • To respond to legal requests and prevent harm.
  • To deliver services to the user.
  • For other Business Purposes.

Sharing Your Information:

When You create an account with Us, You give Your consent that We may process or share data based on the following legal basis:

  • Legitimate Interests
  • Legal Obligations
  • Vital Interests

Retention of Your Information:

We keep Your information at least for 2 years or otherwise as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law. We will only keep Your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law.

Storage of Your Data:

We store Your data on Our servers and use third-party storage providers. Our data storage providers are contractually committed to protect and secure your data.

Account Information:

If You would at any time like to review or change the information in Your account, You can log into Your account settings and update Your account or request such changes by notifying Us at

Opting out of Email Marketing:

You can unsubscribe from Our marketing email list at any time by contacting Us via Our Contact Center by email at

Users Outside of the U.S.:

By visiting or using our Services, you consent to storage of your data on servers located in the country of Our residence. Personal data collected in the United Kingdom (“UK”), Switzerland, and the European Economic Area (“EEA”) may be transferred and stored outside those areas.

California Residents Privacy Rights:

If You are located in California, California Civil Code Section 1798.83 permits Our Customers who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) We disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which We shared personal information in the immediately preceding calendar year.

DMCA Rights:

As required by law, We will respond to all claims of intellectual property infringement. Pursuant to the DMCA, notifications of claimed copyright infringement should be sent to a Service Provider’s Designated Agent.


From time to time, we may update this Privacy Policy. If we make any material change to it, we will notify you via email, through a notification posted on the Services, or as required by applicable law.

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